Job Description

Licensed Massage Therapist

An Aspira Spa Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

Duties and Responsibilities

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
• Effectively inform and educate our guests about specific wellness concerns
• Be flexible with your schedule, supporting the needs of the spa
• Properly care for equipment and use proper amounts of product to assist with cost controls
• Have complete knowledge and understanding of all services and products offered
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures
• Perform prep work, properly clean and restock room as required
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available
• Handle guests' questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by guests
• Regularly attend, participate in and support training and staff meetings for the spa
• Assist in all areas of spa operation as requested by management
• Be willing to help fill in as needed to ensure guests' needs are being met
• Maintain confidentiality of guest information and pertinent hotel data
• All other duties as assigned

Qualifications

• Must hold a WI Massage Practitioner license
• Minimum 3 years experience providing a multitude of modalities in Massage Therapy
• Must have excellent time management and customer service skills
• Possess the ability to work without direct supervision
• Maintain a positive attitude and contribute toward a quality work environment
• Must have great communication ability to talk with guests, recommend home care products, and ensure guests have been told about all Aspira Spa offerings and amenities
• Must be a team player-ability and willingness to help and assist your teammates when needed
• Professional, polished appearance
• Always striving to learn more by continuing to educate yourself

The Osthoff Resort's mission is to deliver the best Midwest resort experience to our guests. In order to do this, we are always striving to create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including medical, dental, and vision, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort, you're not just a part of our team--you're a part of our family. Come grow with us and love where you work!

The Osthoff Resort is an Equal Employment Opportunity Employer. At The Osthoff Resort, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.

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