Job Description

Job Description

ALPS is law firm insurance made easy, and we’re looking for a skilled Claims Attorney to join our team. In this role, you’ll be responsible for the timely intake, investigation, evaluation, monitoring, and resolution of professional liability claims made against our insured attorneys. The ideal candidate will hold a Juris Doctor degree from an accredited law school and have at least five years of experience either practicing law or handling claims in the lawyer's professional liability space.

We’re seeking a self-motivated, confident, and energetic individual with excellent interpersonal, analytical, negotiation, and communication skills. Strong organizational and time management abilities are essential, along with a solid understanding of liability, causation, and damages. Candidates must be adaptable, willing to travel occasionally, and able to provide coverage during regular business hours across multiple jurisdictions.

Our Claims Attorneys deliver exceptional customer service by supporting insureds throughout the claims process, responding to risk management inquiries, and balancing the needs of both the insured and the company during claim resolution. They ensure insureds receive the full benefits of their policies while also serving as a resource for internal staff on matters related to claims handling, policy interpretation, and legal practice. A thorough understanding of ALPS’ policy language and the ability to apply those terms to the facts and applicable law of each claim is essential to this role.

This is a full-time, Monday through Friday position with a competitive starting salary of $90,000, depending on experience. ALPS offers a comprehensive benefits package that includes employer-sponsored health insurance, vision and dental options, a 401(k) with a 6% match, generous PTO, tuition reimbursement, a student loan assistance program, and a lifestyle spending account. Remote work may be considered for candidates with prior insurance claims experience who reside in a state where ALPS is authorized to employ.

Preference will be given to candidates located in states where we are currently eligible to hire, including Montana, Florida, Texas, Georgia, Wyoming, Virginia, Iowa, Kentucky, Washington, Wisconsin, Michigan, Tennessee, West Virginia, and Massachusetts. Please note that we are not able to hire internationally at this time.

Essential Job Functions

1. Reviews, investigates, evaluates and determines if coverage exists for lawyer’s professional liability (LPL) claims brought against an insured.

2. Reviews, investigates and evaluates the facts and law at issue in the LPL claims brought against an insured, with the goal of timely assessing the risk of the covered portion of the claim poses to the insured(s) as well as timely assessing the risk to the company pursuant to the duties and obligations the company has under the policy with its insureds.

3. Sets reserves, either within a prescribed authority schedule, or by obtaining the appropriate authority from management, based upon a reasonable objective evaluation of the risk that resolving the claim on behalf of the insured poses to the company.

4. Resolves the claim in a reasonable manner, and in a reasonable time frame in light of the facts and law at issue in the claim.

5. Coordinates and monitors the defense of the insured, as warranted by the facts and law.

6. Coordinates and monitors a coverage evaluation by outside counsel, if necessary, under the facts and law of the claim as applied to the terms of the applicable policy.

7. Takes part in mediation, arbitration, trial, hearings, etc., as dictated by the unique facts and circumstances of each claim.

8. Maintains and documents claim files, accurately, objectively and timely, keeping current with information and notes.

9. Reports to company’s reinsurers as required by the appropriate reinsurance treaties. 

10. Serves as a resource for both the insured and members of the company.

11. Contributes to the risk management services provided by the company from time to time.

12. Performs duties and responsibilities as determined by management and the company. 

13. Attends meetings, CLEs and other company-related activities, as required. 

Minimum Education: A Juris Doctor from an accredited law school.

Minimum Experience: Five (5) years' experience in the practice of law or as a claims attorney in the lawyer's professional liability field or other experience satisfactory to the company.

Knowledge/Skills/Abilities: Self-motivated, confident, energetic, with good interpersonal, analytical, and negotiation skills. Demonstrates initiative and accountability, and ability to work independently and must be able to make reasoned decisions on complex matters with less than complete information. Excellent oral communication skills, organization and time management skills. Possesses a strong understanding of the principles of liability, causation and damages. 

Other Qualifications: Professional demeanor, considerate of the foibles of others, quick and adaptable to respond to requests in a fast-paced corporate setting. Must be flexible with hours to be available for both travel outside the office and to be available during business hours in geographically diverse jurisdictions. 

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