Job Description

Job Description

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for a Design Manager with a strong focus on managing the day-to-day operations of ongoing products and project execution. This role is pivotal in ensuring that design initiatives are executed efficiently and effectively, maintaining the highest quality of user experience and user interface across RBC GAM digital products.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $130k – CAD $140k/year & benefits (see below).

The Role

Responsibilities:

Design Management:

• Oversee the design aspects of product development from concept to launch, ensuring timely and successful delivery.
• Coordinating closely with cross-functional teams to meet project milestones.
• Address and resolve any design-related issues that arise during the project lifecycle.
• Provide guidance, mentorship, and training to junior and offshore designers.

Design Execution:

• Lead the design process for ongoing products, including creating wireframes, prototypes, and high-fidelity designs.
• Ensure design consistency and coherence across various products and platforms.
• Gather and integrate user feedback and research findings into the design process to enhance product quality.

Collaboration & Communication:

• Work directly with designers, product managers, engineers, and stakeholders to align on design goals and deliverables.
• Communicate design concepts and decisions effectively to ensure clarity and alignment across teams.
• Facilitate design reviews and discussions to gather constructive feedback and drive continuous improvement.

Requirements:

• 8+ years of experience in product design, demonstrating a deep understanding of design principles, research methods and industry best practices, along with minimum 2 years as people manager in a large (financial) organization within an agile environment.
• Be a strong communicator and advocate for the customer, the brand, and its impact.
• Demonstrate the ability to lead design initiatives and collaborate with cross-functional teams.
• Able to run design thinking facilitation sessions with cross-functional teams.
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
• Excel in distilling complex design and experience challenges and providing solutions.
• Proficient in design, prototyping, and project management tools: Figma, MURAL, Adobe Creative Suite, Confluence, JIRA etc.

Preferred, but not required:

• Mastery of visual design skills (i.e. grids, balance, color theory), excellent attention to detail, deep understanding of the principles of atomic design including symbols, layer styles and variables, experience working with and growing a design library.

We offer:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

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