Desktop Support | Contract | On site- Midtown NY Job at IT Accel, Inc, New York, NY

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  • IT Accel, Inc
  • New York, NY

Job Description

Job Description

Job Description

Onsite in NYC

Job Specifications :

  • Assist and manage day-to-day requests using ZenDesk, our support request system
  • Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration
  • Cater to various on sites' audio-visual needs, including set-up, testing and maintenance
  • Adhere to IT policies and procedures to ensure consistent quality of service

Skills:

  • Working knowledge of client technologies, such as:
    • Mac OSX
    • Mobile Device iOS and Management
    • Microsoft Office Suite
  • Excellent communication/customer service skills both written and verbally
  • Communication technologies, such as LAN/Wireless LAN

Role Characteristics:

  • Strong understanding of customer needs and satisfaction
  • Ability to communicate effectively, both verbal and written
  • Excellent interpersonal skills and willingness to embrace our culture
#itacceljobs

Job Tags

Contract work, Work at office,

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