Job Description
SUGARED + BRONZED has redefined airbrush tanning with our innovative proprietary solution and revived a timeless art of sugaring—a natural hair removal technique rooted in ancient Egypt. Whether you’re prepping for a vacation, wedding, red carpet event, or just want to look and feel your best, S+B is your destination. We’re committed to delivering outstanding services in beautiful, welcoming spaces, making each visit something to look forward too!
Position Overview The Facilities Operations Manager plays a critical role in overseeing and managing the repairs & maintenance of new and existing facilities for the company. This role requires a blend of repair and renovation project management, facility management, and leadership skills to ensure that the facilities meet the company's standards for safety, functionality, and aesthetics.
Responsibilities - Coordinate with the Operations, Real Estate and Design + Development Team to ensure all facilities are clean and maintained according to S+B standards and procedures across all regions (NY, CA, TX, PA, IL, FL).
- Ensure timely response/completion for all repair service calls and PM visits while in constant communication with both store and region management.
- Evaluate repair work orders and execute standardized protocols, obtaining bids for major repairs from S+B’s vendor network.
- Collect, review and approve bids/reports from PM vendors (Cleaning, HVAC, Pest Control, Snow Removal…etc.) across the entire retail portfolio (40+ Locations).
- Closeout work orders and facilitate payments by collecting invoices/W9s and complete processing internally for all payments.
- Set up and manage select technology for new and existing locations.
- Assist in new store construction by carrying out administration & coordination tasks for preventative maintenance and cleaning.
- Oversee emergency response situations related to safety & security.
- This position may require occasional travel to various SUGARED + BRONZED locations, but involves mostly remote troubleshooting.
Requirements - 2-5 years of experience in a retail store maintenance environment or an associated trade.
- Knowledge of maintenance softwares (ex. ServiceChannel, OpenWrench, etc).
- Proficient in G Suite (Google Drive, Docs, Sheets, Forms and Gmail).
- Someone interested in growth + internal development.
- Must be a self starter.
- Strong attention to detail and willingness to learn, understand, and communicate the S+B brand standards to the physical in-store teams and external subcontractors and managers.
- A great written + verbal communicator (internally and externally).
What We Offer - A fast paced environment that’s open to change + new ideas.
- Competitive benefit package includes health insurance, dental insurance, and vision insurance, a 401K plan, and paid vacation and holidays.
- Mileage Reimbursement.
- Free Sugaring + Tanning services + Products.
- Upward mobility + growth potential.
The Pay Range For This Role Is 80,000 - 100,000 USD per year(Corporate Office)
Job Tags
For subcontractor, Work at office, Remote work,