Job Description

1 day ago Be among the first 25 applicants YOU MUST BE PERMANENT IN THE BENEFIT OPPORTUNITY SPECIALIST CS TITLE, OR IF YOU ARE HIRED PROVISIONALLY, YOU MUST HAVE TAKEN AND PASSED EXAM # 5025. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. The Fair Hearing Tracking Monitoring and Review Unit (FHTMRU) comprises the Centralized Fair Hearing Aid to Continue (ATC), Fair Hearing Default and Withdrawal Processing, Fair Hearing Resolution Processing, and the Advocate Inquiry Mailbox Units. The Aid to Continue unit is responsible for ensuring benefits remain unchanged until the issuance of a fair hearing decision. The Resolution unit processes resolution actions initiated during evidence packet review and/or preparation at the CPRU and SEPU. It also handles case actions on IREA cases sent to the automated Pre-Hearing Disposition (PHD) process. Under the supervision of the Fair Hearing Process Examiner, with some independence in judgment and decision-making, and in accordance with agency policies, procedures, and Federal and State regulations, the role provides economic support and employment-related services to persons in need to promote self-sufficiency. The Fair Hearing Process Specialist prepares Public Assistance/SNAP/Medicaid eligibility forms by reviewing all received data for accuracy and completeness to initiate processing of services in Aid to Continue Restoration. Office Of The General Counsel/Fair Hearing Administration is recruiting two (2) Benefit Opportunity Specialists to function as Fair Hearing Process Specialists, responsible for: Processing Aid-to-Continue directives, Fair Hearing Defaults, and Resolutions on Public Assistance/SNAP issues using FHIS and FHEMS systems. Reading and data entering case actions related to the Aid-To-Continue Challenge Process; providing Budget Calculations and Summaries; utilizing agency systems (PC, SEAMS, POS, HRA Viewer, WEBCOINS) for reviewing and reporting data. Additional responsibilities include: Processing case actions relating to Fair Hearing issues following established procedures, and preparing eligibility forms for Public Assistance/Medicaid/SNAP by reviewing data and authorizations. Conducting intensive reviews of Welfare Management System screens (including Change Actions, Benefits Issuance, Case Composition, Budget History, Recoupment, Pending Actions, Social Security SDX). Ensuring timely and accurate processing of case actions to comply with lawsuits; maintaining control of work submitted to the Control unit. Initiating actions on active cases, making referrals, and documenting data thoroughly. Entering data in FHIS, SEAMS, FHEMS, Aid-To-Continue Monitoring System for compliance, tracking, and reporting purposes. Work Location: 470 Vanderbilt Ave, Brooklyn, NY 11238 Hours/Schedule: 9am – 5 pm with flex Minimum Qualifications Benefits Opportunity Specialist - 56314 Preferred Skills Excellent communication and writing skills. Knowledge of agency operations and NYS social service policy/procedures. Strong analytical, problem-solving, and time management skills. Detail-oriented. Knowledge of FHEMS, WMS, POS, NYCWAY, SEAMS systems. 55a Program This position is open to qualified persons with a disability eligible for the 55-a Program. Please indicate your interest at the top of your resume and cover letter. Public Service Loan Forgiveness Employees may be eligible for federal loan forgiveness and state repayment assistance programs. More info at Residency Requirement NYC Residency is not required. Additional Information The City of New York is an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on protected characteristics. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Hospitals and Health Care #J-18808-Ljbffr NYC Department of Health and Mental Hygiene

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