Help Desk Technician Job at GC Associates USA, Honolulu, HI

OUxTNHIydFFuT01FQWxldjdzcjdCeDZhVEE9PQ==
  • GC Associates USA
  • Honolulu, HI

Job Description

Job Description

Job Description

Position Title: Help Desk Technician

Customer: US Army Reserve 9th Mission Support Command (MSC)

Location: Alaska – FT Richardson/FT Wainwright

Clearance Required: Secret or Top Secret (preferred)

GC Associates USA (GCA) Website: Home - GC Associates USA (gcassociates-usa.com)

GCA Email for application information : contactgca@gcassociates -usa.com

*Contingent upon contract award*

GC Associates (GCA) is currently seeking a Help Desk Technician (Alaska – FT Richardson/FT Wainwright) for a potential contract to provide support to the US Army Reserve 9th Mission Support Command (MSC) Command, Control, Communications, Computers and Information Management (C4IM) Service and Support.

The 9th MSC G6 manages all C4IM missions and C4IM Service and Support for the US Army Reserve (USAR) in the Pacific. The 9th MSC G6 provides direct C4IM support to the 9th MSC Headquarters and staff elements, Direct Reporting Units (DRU) on network functions pertaining to Operations and Plans, Network Operations, and Unified Communications. Strategic, tactical, and base sustaining C4IM support during peacetime and contingent operations are executed in support of all USAR units in the Pacific. The 9th MSC provides mission command sustainment through the Pacific LandWarNet (PLWN) for assigned and attached USAR units and personnel as a Direct Reporting Unit (DRU) and senior USAR Headquarters to the Commander and US Army Pacific (USARPAC). Any loss of access to the PLWN or its critical applications and services will severely degrade operations and mission in support of the 9th MSC Mission throughout the Pacific Theater of Operations (PTO).

Qualifications:

  • 5-7 years of experience providing IT support services troubleshooting both hardware and software issues in mixed environments that include
    • Workstations & laptops (SIPR, NIPR, CENTRIX, STAMIS, etc.)
    • Servers
    • Mobile devices
    • A/V equipment.
  • Extensive working knowledge of
    • Active Directory
    • OS delivery methods (Altiris Deployment Solution, SCCM, etc.)
    • Tiered Help Desk approach
    • Work ticket tracking solutions (Altiris Help Desk, Remedy)
    • Networking support
  • IAT Level II (per DoD 8570.1)

Job Posted by ApplicantPro

Job Tags

Contract work,

Similar Jobs

China Global Connections

Mathematics Teacher Job at China Global Connections

We are looking for a Mathematics Teacher for a Bilingual School based in Shenzhen. This is a full-time position starting from the upcoming academic year in August 2025. Job detailsTeach the schools mathematics course to primary school students ensuring an engaging and... 

Habibi Acquisitions

Sales Agent Job at Habibi Acquisitions

 ...As an AT&T Sales Agent with Habibi Acquisitions , you will be more than just a tech expertyoull be a guide, a listener, and a resource for customers seeking clarity and better connections. As an AT&T Sales Agent, you will interact with customers who are seeking new... 

Roseman University of Health Sciences

Clinical Staff Job at Roseman University of Health Sciences

 ...communities we serve. Position Summary: We are looking for a Clinical Staff to coordinate, and/or perform a wide variety of clinical...  ...work-life balance Flexible Work Policy; options for remote work, hybrid schedules, and flexible hours to support individual... 

Togetherhood

Dance Teacher for Afterschool Program Job at Togetherhood

 ...and why you teach it, we'd love for you to be part of Togetherhood. What You'll Do We are looking for an instructor to teach dance to PreK and Kindergartnersat a school in Princeton, NJ, starting this October 2025. Joining our network means we can also match you... 

AmNet Services, Inc.

Web Designer / Developer Job at AmNet Services, Inc.

 ...Manufacturing, and Waste management sectors.We design and manufacture sensors for storage tanks...  ...The role involves assisting the lead developer and team in creating load testing plans...  ...and support high-volume batch file and web service integrations. The position also involves...