Information Technology Support Specialist (Temecula) Job at Robert Half, Temecula, CA

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  • Robert Half
  • Temecula, CA

Job Description

Robert Half Technology is hiring an IT Support Specialist to deliver polished, white-glove end-user support for a growing, multi-site healthcare environment. If you thrive in a fast-paced support role where soft skills matter as much as technical skills , this is a great opportunity to join a stable organization with strong leadership and work-life balance.

What Youll Do (Key Responsibilities)

  • Serve as the first point of contact for internal users via phone, chat, email, and walk-ups
  • Triage tickets with a Managed Service Provider (MSP) and help drive resolutions end-to-end
  • Provide hands-on Office 365 support and user administration (email, Teams, OneDrive, SharePoint basics)
  • Support Entra ID (Azure AD) user management and access troubleshooting
  • Perform hardware/software installs, upgrades, and maintenance (PCs, peripherals, standard apps) 🛠
  • Support users remotely across multiple clinic locations and occasionally onsite as needed
  • Document fixes, create/update support procedures, and improve workflows
  • Assist with project-based IT work (site growth support, refreshes, rollouts, process improvements)

What Were Looking For (Qualifications)

Required

  • 25+ years in IT Support / Desktop Support / Help Desk (Level 23 preferred)
  • Strong experience with Office 365 support/admin
  • Experience with Entra ID (Azure AD) and/or Active Directory (user/group management, access troubleshooting)
  • Solid Windows support background (Windows OS, basic troubleshooting, imaging basics)
  • Basic networking knowledge (DNS/DHCP fundamentals, Wi-Fi/LAN basics, troubleshooting connectivity) 🌐
  • Proven ability to deliver white-glove support especially supporting providers/clinical users with professionalism and urgency
  • Strong communication, follow-up, and documentation habits

Nice to Have

  • Ticketing tools: ServiceNow, Jira, ConnectWise (or similar) 🎫
  • Azure/AWS/Google Cloud exposure
  • HIPAA awareness/compliance mindset
  • VoIP familiarity
  • Mac/iOS support
  • EHR exposure (Athena, Epic)

Work Details

  • Location: Temecula, CA (Onsite to start; potential hybrid after ramp-up)
  • Schedule: MondayFriday (core hours typically 8:00am5:00pm ; must be available within 7:00am6:00pm window as needed)
  • Travel: Local travel to nearby sites may be required

Compensation

  • $60,000$75,000 base (depending on experience)
  • Bonus: N/A
  • Annual review: Yes
  • Benefits/Perks: Strong leadership, good work-life balance, structured onboarding (welcome touchpoints + 30/60/90 check-ins)

Apply now or message me directlyRobert Half Technology is moving quickly. 🚀

Job Tags

Part time, Work at office, Local area, Remote work,

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