Job Description

Licensed Insurance Customer Service

Location: BATON ROUGE, LA, 70806
Salary: $40000.0 - $65000.0/year
Experience: 1 Year(s)

Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance Customer Service Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance , this role is for you.

Qualifications - Must Haves:
• Active P&C Insurance License
• Previous experience in an insurance agency or customer service role
• Ability to work on-site in Baton Rouge (not remote)
• Strong communication, organizational, and customer service skills
• Detail-oriented, proactive, and motivated to help clients understand insurance options

Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana.

Responsibilities:
• Provide excellent customer service via phone and in-person interactions
• Build and maintain strong client relationships
• Educate clients on insurance policies, coverage options, claims, billing, and transfers
• Perform needs-based policy reviews to recommend coverage options
• Assist the agent with daily office tasks and reporting
• Ensure timely and accurate follow-up on all client requests
• Enhance the overall State Farm insurance customer experience

Benefits:
• Competitive salary plus performance-based bonuses
• Paid Holidays and Paid Time Off
• Health Insurance
• Retirement Plan
• Professional development and career growth in insurance sales and service

Ideal Candidate:
• Licensed in P&C and/or L&H insurance
• Experienced in insurance office operations
• Excellent written, verbal, and listening communication skills
• Detail-oriented, organized, and self-motivated
• Comfortable using insurance software and computer systems
• Team player who can multitask and work efficiently
• Committed to continuing education and staying up-to-date on product changes

How to Apply:
If you are a licensed insurance professional ready to advance your career in insurance customer service , submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process.

Important Notice:
This position is with a State Farm independent contractor agent , not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.

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Job Tags

For contractors, Work at office,

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