Job Description
Join Our Team as a Front Office Medical ReceptionistAt New U Womens Clinic & Aesthetics, we believe in providing exceptional care to our patients and creating a supportive, innovative environment for our team members. As a Front Office Medical Receptionist, you'll play a vital role in ensuring the efficient operation of our clinic. Youll be the first point of contact for patients, setting the tone for their experience while supporting our providers and maintaining accurate records. We are seeking someone with a minimum of 2 years of experience in a similar role to ensure a smooth and professional front office experience.Why Choose New U Womens Clinic & Aesthetics?Comprehensive Care: We prioritize holistic treatment, focusing on the entire patient rather than just her diagnosis.Integrated Services: Offer patients a one-stop solution for their health, encompassing aesthetic procedures and comprehensive medical care.Growth Opportunities: This role offers significant potential for both personal and professional development within a dynamic practice.Award-Winning Excellence:2022: Gold for Best Womens Clinic; Bronze for Best Med Spa, Cosmetic Surgery, & Weight Loss Program.2023: Gold for Womens Clinic & Cosmetic Surgery; Silver for Medical Facility.2024: Gold for Best Cosmetic Surgery; Silver for Best Womens Clinic & Best Weight Loss CenterOur MissionTo be the premier womens clinic and med spa, providing a one-stop solution for virtually every aspect of a patients life by treating the whole patient with excellent, consistent care through education and evidence-based medicine.Our VisionTo deliver a unique experience focused on prevention and wellness through proven, safe, and effective treatment outcomes.Our ValuesEthics/Integrity, Innovation, Teamwork and Collaboration, Transparency, Adaptability, Goal-Oriented, Ambition, and Exceptional Customer Service.Key ResponsibilitiesWelcome patients and visitors by greeting them warmly in person or over the phone.Optimize patient satisfaction, provider time, and treatment room utilization by efficiently scheduling appointments.Verify and update patient insurance information to ensure accurate billing and records.Maintain patient accounts by obtaining, recording, and updating personal and financial information.Protect patient rights by ensuring confidentiality of personal and financial data.Comfort patients by anticipating their needs and answering their questions while maintaining a clean and organized reception area.Notify providers of patient arrivals and manage service delays, ensuring smooth appointment flow.Assist in selling skincare products and gaining knowledge of aesthetic services.Operate efficiently between two electronic health record systems.Follow clinic policies and procedures, reporting any necessary changes to improve operations.Required SkillsProven ability to multitask in a fast-paced environment.Strong telephone and interpersonal communication skills.Excellent time management and organizational skills.Attention to detail with the ability to manage schedules effectively.Professionalism, dependability, and a focus on quality.Ability to work effectively as part of a team.Experience with electronic health record systems and adaptability in navigating multiple platforms.Experience & QualificationsRequired:2 year of medical reception experience.What We OfferOn-the-job training to support your professional growth.A safe and collaborative work environment.Opportunities to gain knowledge of aesthetic services and skincare products.
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New U Women's Clinic and Aesthetics, PLLC
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