Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress.

Were looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Solution Architect for the NeoCloud segment, youll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive customers desired business outcomes. Youll lead technology innovation through discovery conversations, apply technical and industry expertise, and translate complex requirements into tailored solutions. Acting as a trusted advisor, youll showcase best practices and demonstrate how our offerings enable customers to achieve their goals.

Location

Main Responsibilities

• Acts as a customer advocate by identifying business and technology objectives, leading technical discovery, and driving pre-sales activitiesincluding solution design, demos, workshops and RFP/RFIresponsesto architect impactful client solutions.
• Demonstrates advanced discovery and solution selling abilities
• Crafts highly complex and custom designs to provide an integrated solution that differentiates Lumens services and drives customers desired outcomes.
• Designs involving high-capacity fiber, wavelength services, data center interconnect, IP transit, DIA, edge compute, CDN, cloud connectivity, SASE/SD-WAN, and private wireless.
• Prepares and delivers clear, engaging, technical proposals, architectural diagrams, and presentations with the appropriate level of business acumen for the audience.
• Collaborate with Sales and Customer Success to help build and shape pipeline, engage with broader Eco Teams to align customer designs with Lumen capabilities
• Serve as trusted advisor - ability to build trust and rapport with technical stakeholders
• Provides actionable feedback to product management, sales, and customer success teams on business value, product capabilities, and service execution

What We Look For in a Candidate

• Proven experience in solution engineering, presales, or technical consulting within cloud, data center or SaaS environments, with a progressive track record of increasing levels of solution complexity and responsibility.
• Strong knowledge of cloud platforms, SaaS environments, data center, and modern infrastructure capacity needs
• Experience designing solutions that support AI/ML use cases, high-performance workloads or data-driven architectures
• Ability to map customer challenges to technical solutions and clearly articulate the business impact
• Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, partners.
• Excellent presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
• Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution.
• Highly proactive, consultative, creative and positive with a can-do attitude.
• Strong verbal, and written communication
• Fundamental understanding in Security solutions
• Industry certifications
• B.S. Degree in a related field or equivalent work experience in the private sector or military
• Travel required

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$115,763 - $154,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$121,559 - $162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$127,344 - $169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (
• Bonus Structure

#LI-Remote #LI-KS1 #Neocloud #SalesArchitect

Requisition #: 340736

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12/06/2025

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