Job Description

Job Description

Job Description

Company: Campus Advantage
Community: Catherine Commons
Title: Package Handler
Position Type: Hourly;On-Site
Compensation: $19.00 per hour
Location: Ithaca, NY

Overview:

As a Package Handler, your primary responsibility will be to oversee the efficient handling, processing, and delivery of packages within our organization. You will play a crucial role in ensuring that packages are received, sorted, and residents are notified on time, maintaining high standards of customer satisfaction and operational efficiency.

Responsibilities:

1. Receiving and Processing Packages:

• Receive incoming packages, verifying contents against shipping manifests or delivery notes.
• Sort packages based on delivery addresses, recipient names, or other relevant criteria
• Ensure accurate recording of package details in the inventory management system using Yardi Concierge.
• Assisting Management in implementing the new Yardi Concierge software to track incoming and outgoing packages.

2. Storage and Organization:

• Properly store packages in designated storage areas to facilitate easy retrieval and delivery.
• Maintain a clean and organized package storage area, adhering to safety and security protocols.

3. Package Tracking and Documentation:

• Utilize Yardi Concierge tracking systems to monitor the movement of packages throughout the delivery and pick-up process.
• Generate and maintain accurate records of package receipts, deliveries, and storage activities.

4. Customer Service:

• Assist Residents with package inquiries, tracking, and delivery status updates.
• Address any issues or concerns related to package handling, delivery delays, or damages promptly and professionally.

5. Inventory Management:

• Conduct regular inventory checks to ensure all residents have picked up their packages in a timely manner.
• Monitor and reorder packaging supplies as needed to support operational needs.

6. Compliance and Safety:

• Adhere to company policies, procedures, and regulatory requirements related to package handling and transportation.
• Maintain a safe working environment by following safety protocols and guidelines.

Qualifications:

• High school diploma or equivalent.
• Previous experience in package handling, logistics, warehouse operations, or a similar role is preferred.
• Familiarity with inventory management systems, tracking software, and basic computer skills.
• Strong attention to detail, organizational skills, and the ability to multitask effectively.
• Excellent communication and customer service skills.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Physical stamina and the ability to lift, carry, and move packages weighing up to 80 pounds.

This job description outlines the core responsibilities and qualifications expected of a

Package Handler. The specific duties and requirements may vary depending on

the organization's size, industry, and operational needs.

About Campus Advantage

Campus Advantage is a real estate investment management firm fostering financially equitable properties across Austin. Since 2003, Campus Advantage has strived to deliver a superior living experience by creating successful communities that provide rewarding living, learning, and career experiences to residents. Together with the support of our talented team of property professionals, Campus Advantage has become one of the leading student housing owners and managers in the country.

Campus Advantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

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