RETAIL COMPUTER TECHNICIAN Job at Micro Center, Columbus, OH

L0wyMXJtcFNuZU1MQjFlbzY4MzVBaHFhVGc9PQ==
  • Micro Center
  • Columbus, OH

Job Description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. 

MAJOR RESPONSIBILITIES

  • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
  • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
  • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
  • Assemble custom computers sold by our expert build-your-own (BYO) sales team
  • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
  • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
  • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
  • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
  • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates 
  • Flexible Schedules & Excellent Pay
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with company match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

 

 

#appcast

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Hourly pay, Full time, Flexible hours, Shift work, Night shift, Day shift,

Similar Jobs

Togetherhood, LLC

Cross Country Coach (NYC) Job at Togetherhood, LLC

 ...part of the academic year Access to transportation to get to and from the class location (Central Park)Most important, the belief that every student can learn and love cross country running!Benefits Flexible schedulePart-time position#J-18808-Ljbffr Togetherhood, LLC

Crete Carrier Corporation

1 Year Exp Req. - CDL-A Truck Driver - Avg $92,254/Yr + Route Options Job at Crete Carrier Corporation

 ...Job Description Crete Carrier is now hiring CDL-A Company Truck Drivers!\nEarn Up to $92,254 per Year\nAnnual Profit Sharing - Industry Leading Benefits \n\n Great Pay and Benefits: \n\n \n\t Starting Pay: 61 - 64 CPM, depending on experience \n\t Health... 

Cedars-Sinai

Obstetrics & Gynecology - Reproductive Endocrinology and Infertility (REI) Clinical Faculty Job at Cedars-Sinai

 ...approximately 6500 deliveries per year and over 2700 gynecologic surgeries. Our referral base for subspecialty OB/GYN care including REI extends well beyond Los Angeles County. We're looking for you to join us in our growing Reproductive Endocrinology and Infertility... 

Serenity Recruitment Group

Executive Assistant to the President - Commercial Real Estate Job at Serenity Recruitment Group

 ...Location: Miami, FL (On-site) Industry: Commercial Real Estate / Development / Investment Confidential Search Direct Support to President A fast-growing real estate investment and development group is seeking a Chief of Staff to serve as the Presidents... 

Southwest - Carlton Staffing

Staffing Recruiter Job at Southwest - Carlton Staffing

 ...After 6 Months Are you a driven and passionate recruiter with a background in light industrial staffing? Do you thrive in a fast-paced, high-performance environment...  ...Experience : Previous experience in a Staffing Agency, specifically in light industrial recruiting....