Job Description

Job Description

Job Description

Are you ready to be a big part of something big?

At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership.

And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be!

What We Offer:

• An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
• The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.
• Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental & vision, 401K with company match, and wellness program.

What You’ll Do:

The Revenue Manager builds relationships with buyers, sellers, sales reps, and partners. This role manages a team of Closing Advocates and support staff, ensuring timely, accurate, and compliant transactions. They are responsible for meeting financial targets, achieving customer satisfaction goals, and developing strategic plans to support growth, including budget management. Additionally, the Revenue Manager identifies and develops "post-sale" revenue opportunities, building partnerships for ancillary products and services, and creating a profitable Closing Services team.

• Build strategic, tactical, business, organizational and financial plans
• Meet monthly closing and revenue goals
• Meet customer satisfaction goals and, where necessary, mitigate the concerns of dissatisfied customers by following up daily with unhappy customers
• Build projections, budgets, and organization structures for each area of responsibility maintaining, reporting on, and adjusting as needed
• Manage department within budget
• Contribute to the development of projections and manage department to meet projections Manage Closing Advocates and other team members
• Build training curriculum for team implementing content
• Work with marketing team to build collateral to promote and/or educate customers about closing services
• Document processes and policies for department insuring strict adherence to these guidelines Build and maintain guidelines for team and company articulating the titling, tax, contractual and regulatory requirements across all products sold for all 50 states and each province of Canada
• Lead team to complete each transaction fully in a timely manner
• Implement and manage a QA process that meets all regulatory and customer satisfaction requirements
• Identify, hire and/or manage Closing Services team members
• Manage the delivery of ancillary sales
• Identify partnerships with third party companies in the sales of products that enhance the
• consumer's ownership experience working with business development to implement the products of these partners into the closing sales process
• Embraces, coaches, and evangelizes values and principles across the organization and in the community.
• Effectively facilitates team meetings
• Attend Weekly Leadership Team meetings

What We’re Looking For:

• Bachelor's Degree with 10+ years' experience in sales or product delivery
• Demonstrated management experience
• Performs related work and additional duties as needed or required.
• Maintain a competitive edge through continuous self-development as a core competency and freely share relevant information for the benefit of the entire team.
• Deep understanding of core product areas, contractual law, and regulatory requirements Experience should include demonstrated ability to facilitate and lead group planning, design, and process improvement sessions.
• Business management and entrepreneurial experience desired
• Must be proficient in the Google productivity suite, process mapping and design tools, and dev tools
• Must be self-directed with a high level of reasoning and problem-solving ability related to information structure/analysis, communication tactics, and consumer facing problem solving.

So come and join our team - because every role is a big role in our plans to go big.

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.

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