Job Description

Job Description

Job Description

Are you a seasoned sales leader ready to make your mark?

Do you love taking a strong sales team and helping them reach new heights through strategic leadership? Do you bring experience across both inside and field sales, with a proven track record of building top-tier talent and scalable playbooks for SMB and Midmarket?

We’re looking for a Vice President of Sales to help lead ChowNow through its next phase of growth—someone who knows that the core of this role is enabling sales teams to thrive while driving sustainable, scalable revenue.

If you’re a compelling communicator who can galvanize teams, inspire action, and turn strategy into execution, we want to hear from you.

ABOUT US:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America , helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees . Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. 

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni . As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

As our Vice President of Sales, you’ll lead our B2B direct sales organization and be a key member of the leadership team shaping our high-growth strategy. You’ll work cross-functionally with marketing, client services, and product teams to align efforts and drive results.

We’re looking for someone with deep experience in SaaS, marketplace, and/or subscription models—ideally with a history of scaling distributed sales teams during periods of rapid growth. You know how to create stability amid change and thrive in fast-paced environments where collaboration, data, and execution all matter.

This is a remote role, reporting to our Chief Revenue Officer. Location in Los Angeles or on the West Coast is strongly preferred. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

• Lead and grow a high-performing sales organization, including Sales Directors, Managers, Account Executives (AEs), Territory Managers (TMs), Sales Development Representatives (SDRs), and Sales Enablement. Depending on experience, this role may expand to include functions such as Revenue Operations.
• Own the annual sales planning process: develop the go-to-market strategy, lead territory and quota design, and deliver a cohesive operational plan that aligns with company goals.
• Build a performance-driven, collaborative sales culture rooted in accountability, transparency, and growth—where individual excellence is expected and supported.
• Drive a data-first approach to sales leadership: ask the right questions, dig into data to uncover actionable insights, identify high-impact opportunities, and relentlessly pursue them.
• Consistently improve rep productivity through coaching, systems, and strategy—raising the bar for output and efficiency across the team.

• Have 8+ years in sales leadership roles, with 5+ years building and leading sales teams at high-growth SaaS companies. Experience with a high velocity SMB sales cycle is highly desirable.
• Have a proven track record of exceeding quota, developing top-tier sales talent, and scaling teams to drive consistent results.
• Have led hiring and ramp strategies that shorten time to productivity and improve rep performance at scale.
• Know how to build a repeatable, scalable go-to-market engine—across both inbound and outbound sales motions.
• Have experience launching new products and crafting GTM strategies, including pricing/bundling, messaging, enablement, and compensation planning.
• Are highly analytical and data-driven—skilled at using insights to guide decisions, optimize processes, and identify new growth opportunities.
• Thrive in fast-moving environments and can adjust strategies quickly in response to market shifts or emerging customer needs.
• Are a strong communicator who can synthesize complex ideas into clear, actionable plans across multiple formats and audiences.
• Have experience designing and refining systems, tools, and workflows that drive clarity, efficiency, and scale.

• Expected On Target Earnings (OTE) Range (depending on candidate location): $300,000 - $400,000 which is tied to the achievement of sales goals
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

Read here about your California privacy rights.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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